Terms of Service

Last Updated: January 21, 2026

Welcome to EngramForge

These terms explain what you can expect from us and what we expect from you when using our services.

The Basics

What These Terms Cover

• Using our websites (engramforge.com and product sites)
• Using our apps (like One Plan)
• Using our enterprise services

Who Can Use Our Services

• You must be at least 13 years old
• If you're under 18, you need a parent or guardian's permission
• You must follow these terms and all applicable laws

Your Account

Creating an Account

• Provide accurate information
• Keep your password secure
• Don't share your account with others
• You're responsible for activity on your account

How You Can Use Our Services

You CAN:

• Use our services for their intended purpose
• Create content using our tools
• Share your content with others (if the product allows)
• Cancel your subscription anytime

You CANNOT:

• Use our services for anything illegal
• Try to hack, break, or abuse our systems
• Spam, harass, or harm other users
• Scrape or steal our data
• Pretend to be someone else

Your Content

What You Own

• You own any content you create or upload
• We don't claim ownership of your data
• You can delete or export your content anytime

What We Can Do With Your Content

• Store it to provide the service
• Use it to improve our AI (only in anonymized, aggregated form)
• Back it up for safety

We never:

• Sell your content to third parties
• Use your personal data to train public AI models
• Share your private content without permission

Payments and Subscriptions

Free Services

• Some features are free forever
• We may add or remove free features with notice

Paid Services

• Prices are clearly stated before purchase
• Subscriptions auto-renew unless cancelled
• Cancel anytime (no penalties)
• Refunds available within first 30 days for annual plans

Ending Your Relationship With Us

You Can Leave Anytime

• Cancel subscriptions in your account settings
• Delete your account and data
• Export your data before leaving
• No penalties for cancellation

We Can End Service If You:

• Violate these terms repeatedly
• Use services fraudulently
• Harm other users or our systems

Disputes and Problems

If Something Goes Wrong

1. Contact us first: support@engramforge.com
2. We'll work to resolve it: Most issues are solved through discussion
3. Formal process: If needed, we have a dispute resolution process

Contact Us

Questions about these terms?
Email: legal@engramforge.com
Support: support@engramforge.com