Privacy Policy

We're committed to your privacy

At EngramForge, we believe privacy is a fundamental right. This page explains what data we collect, how we use it, and your rights—in plain language.

What we collect (and why)

Account Information

• What: Your email address and name
• Why: So you can sign in and we can contact you about important updates
• How long: Until you delete your account

Usage Information

• What: How you use our services (which pages you visit, what features you use)
• Why: To improve the product and fix bugs
• How long: Typically 90 days for anonymized analytics

Technical Information

• What: Your device type, browser, IP address
• Why: To keep our services secure and working properly
• How long: 30 days for security logs

What we DON'T do

• ❌ We never sell your personal data to advertisers or data brokers
• ❌ We don't use dark patterns to trick you into sharing more data
• ❌ We don't share your data with third parties (except service providers who help run our infrastructure)
• ❌ We don't track you across other websites

How we protect your data

• Encryption: All data is encrypted in transit (HTTPS) and at rest
• Access controls: Only authorized team members can access user data (and only when necessary)
• Regular security audits: We review our security practices regularly
• No unnecessary retention: We delete data we don't need

Your rights

You have complete control over your data:

Access

You can request a copy of all data we have about you.

Correct

Found a mistake? You can update your information anytime.

Delete

Want to leave? You can delete your account and all associated data.

Export

You can download your data in a portable format (JSON).

Opt-out

You can opt out of marketing emails (but we'll still send important account updates).

How to exercise your rights

Email us: privacy@engramforge.com
Response time: Within 7 days
No hoops: We make it easy—no identity verification maze

Third-party services we use

We use a few trusted services to run our platform:

• Hosting: Our servers are hosted with reputable cloud providers
• Analytics: We use privacy-respecting analytics (no Google Analytics)
• Email: We use email service providers for transactional emails
• Payments: Stripe processes payments (we never see your full credit card number)

Cookies and tracking

We use minimal cookies:

• Essential cookies: Required for the site to work (authentication, security)
• Analytics cookies: Help us understand how people use the site (anonymous)
• No advertising cookies: We don't track you for ads

Questions?

We're here to help.
Email: privacy@engramforge.com
Response time: Usually within 24 hours